Everything you need. Nothing you don't.
OutreachAgent is modular. Each module is a complete product. Pick the modules you need, start a 30-day free trial, and pay only for what you use.
WhatsApp Business
PopularMeta BSP direct — broadcasts, OTP, drip sequences
The flagship module. Direct Meta BSP connection — no resellers, no markup. Power all your WhatsApp use cases: OTP, broadcasts, drip sequences, and rich media campaigns.
Start WhatsApp Business trial freeWhat's included
- Direct Meta WhatsApp Business API (BSP tier)
- WhatsApp OTP / Verification (Firebase + Twilio fallback)
- Broadcast campaigns to unlimited contacts
- Multi-step drip sequences with triggers
- Template management & Meta approval status
- Read receipts, delivery tracking per message
- Rich media: images, PDFs, buttons, lists
- Click-to-WhatsApp Ads (CTWA) integration
- WABA multi-number support
- Webhook for inbound message routing
Email Outreach
AI email campaigns, sequences & inbox management
AI-powered email outreach at scale. From cold outreach to warm nurture sequences — personalized, perfectly timed, and fully automated with smart reply detection.
Start Email Outreach trial freeWhat's included
- Multi-sender email campaigns (Gmail, Outlook, SMTP)
- AI copywriting with industry & role personalization
- Smart send-time optimization (per contact)
- Multi-step sequences with reply/open/click triggers
- Email warmup to improve sender reputation
- A/B testing on subject lines and body
- Custom domain tracking & link shortener
- Bounce handling & list hygiene automation
- Unsubscribe management & compliance
- Campaign analytics: open, click, reply, bounce rates
CRM & Sales Pipeline
PopularFull CRM — contacts, deals, quotes, pipeline
Full sales CRM with pipeline, deals, quotes, and task management. The backbone of your revenue operations, with lifecycle stages and AI-powered deal health scoring.
Start CRM & Sales Pipeline trial freeWhat's included
- Contacts database with lifecycle stages
- Visual Kanban pipeline with drag-and-drop
- Deal management: value, probability, close date
- Quote & proposal generator with PDF export
- Task management and team assignment
- Meeting scheduling & calendar integration
- Engagement scoring (email opens, WA replies, site visits)
- Automated follow-up triggers based on stage
- Revenue forecasting by rep and pipeline stage
- Full conversation history per contact
AI Autopilot
PopularAI copilot, autopilot replies, chatbot builder
AI Copilot suggests replies; AI Autopilot handles them autonomously. Build chatbots, score leads, and let AI do the heavy lifting while your team focuses on closing.
Start AI Autopilot trial freeWhat's included
- AI Copilot: one-click reply suggestions in inbox
- AI Autopilot: fully automated replies with human escalation
- Tone & persona configuration per workspace
- Chatbot flow builder (no-code visual editor)
- Knowledge base for AI context & grounding
- Intent detection & auto-routing to departments
- Lead scoring with 50+ behavioral signals
- AI-generated campaign copy and sequences
- Sentiment analysis & urgency flagging
- Daily credit limits to control AI spend
Unified Inbox
All channels in one inbox: WA, Email, Telegram, FB
Every customer conversation — WhatsApp, email, Telegram, Facebook, Instagram — in one smart inbox. SLA tracking, department routing, and AI-powered reply suggestions.
Start Unified Inbox trial freeWhat's included
- Omnichannel: WhatsApp, Email, Telegram, Facebook, Instagram
- SLA timers and priority queue
- Department routing and round-robin assignment
- Conversation labels, tags, and filters
- Internal notes & @mentions between agents
- Macros & canned responses for speed
- CSAT / NPS collection after resolution
- Auto-away and business hours management
- Real-time agent availability status
- Supervisor view & queue monitoring
SMS & OTP
SMS OTP, transactional and marketing SMS via Twilio
SMS OTP and marketing via Twilio and Vonage. DLT-compliant for India. Auto SMS fallback when WhatsApp OTP fails — never miss a verification.
Start SMS & OTP trial freeWhat's included
- SMS OTP with configurable length & expiry
- Twilio + Vonage integration (multi-provider)
- Transactional SMS (order updates, alerts)
- Bulk promotional SMS campaigns
- DLT-compliant for India (TRAI regulations)
- International SMS (190+ countries)
- Delivery receipts and failure retry
- Custom sender ID configuration
- SMS fallback when WhatsApp OTP fails
- Cost tracking and per-SMS usage analytics
Website Suite
Live chat widget, forms, visitor analytics, help center
Turn your website into a lead machine. Live chat widget, smart forms, visitor tracking, and a help center — all integrated with your CRM and inbox automatically.
Start Website Suite trial freeWhat's included
- Live chat bubble (JS snippet, < 2min setup)
- Custom widget colors, position, and welcome messages
- Lead capture forms with auto-CRM sync
- Visitor session tracking and page analytics
- WhatsApp + email + chat channel switcher in widget
- Help center with public knowledge base
- NPS survey widget with CRM tagging
- Exit-intent popup for lead capture
- Chat-to-WA handoff for mobile users
- Google Analytics & Meta Pixel integration
How WhatsApp OTP works
Your API call → OutreachAgent → Meta BSP → WhatsApp app. The entire journey takes ~1.5 seconds at 98%+ delivery.
WhatsApp OTP Flow
From API call to delivered message in ~1.5 seconds
Your App
POST /api/v1/whatsapp/otp/send
OutreachAgent API
Validates key + workspace
Meta Cloud API
BSP direct connection
WhatsApp App
Customer receives OTP
98.2%
Delivery rate
~1.5s
Avg delivery
End to end
Auto
SMS fallback
Via Twilio
50%
Cheaper than SMS
Same reliability
How we compare to alternatives
OutreachAgent is the only platform combining WhatsApp OTP, full CRM, AI autopilot, and email — at a fraction of the cost.
| Feature | OutreachAgent | MSG91 | Interakt | Wati |
|---|---|---|---|---|
| WhatsApp OTP API | ✓ | ✓ | ✗ | ✗ |
| Direct Meta BSP | ✓ | ✓ | ✓ | ✓ |
| Full CRM Pipeline | ✓ | ✗ | ✗ | ✗ |
| AI Autopilot Replies | ✓ | ✗ | ✗ | ✓ |
| Email Outreach | ✓ | ✓ | ✗ | ✗ |
| Unified Inbox | ✓ | ✗ | ✓ | ✓ |
| SMS Fallback for OTP | ✓ | ✓ | ✗ | ✗ |
| Chatbot Builder | ✓ | ✗ | ✓ | ✓ |
| Website Live Chat Widget | ✓ | ✗ | ✗ | ✗ |
| Pay-per-module pricing | ✓ | ✗ | ✗ | ✗ |
| Starting price (INR/mo) | ₹499 | ₹2,999 | ₹1,999 | ₹2,499 |
Pricing and features as of June 2026. Subject to change. All trademarks belong to their respective owners.
Try any module free for 30 days.
No credit card. No commitment. Pick what fits your business and get live in 10 minutes.